Life after acquisition

Ever wonder what happens to a startup after it’s acquired? Will the team continue to build and support the product, or will it be shut down? Will it be successfully integrated into another product the acquiring company built? Will the employees and founders stay on board?

Last year, 37signals wrote a blog post about Yahoo acquisitions. The post talked about how companies “get bogged down trying to overcome integration obstacles, endless meetings, and stifling bureaucracy. The products slow down or stop moving forward entirely.”

Fortunately for Gist, our first year with RIM has been a pretty good success. Sure, as we consider bringing the value of Gist to millions of Blackberry users, there are more meetings and the big company does take a bit of getting used to but Gist still lives independently on the web, in Gmail and Outlook and on other mobile devices.  Over the past year we have added some updates to Gist, but we’ve been focused on integrating the Gist ideals into the Playbook 2.0, which received rave reviews last month. We think Gary Maso said it best when he said:

“Let’s just get this out there…the PlayBook has, hands down, the best Contacts app available on any mobile platform at this time.”

Thanks Gary. We appreciate the compliment!  It’s exciting for us to see Gist integrated into the Playbook, alongside the calendar startup Tungle.me, which was acquired by RIM shortly after Gist in April 2011 and also is remaining focused on awesome calendaring scenarios and took the lead on the Calendar app on Playbook..

In case you missed it, here’s what’s new with the Playbook 2.0…

First, there’s now a native app on the device for contacts. Like Gist, the contacts app aggregates all contact information, status updates and meetings for a contact in one place. So when you open a contact, you’ll see standard contact information (including name, company, phone number, email, etc.), plus links to Facebook, LinkedIn and Twitter. The app also pulls in any current status updates from contacts on Facebook, Twitter and the contacts’ company news, allowing you to stay current on what’s going on in your contacts’ lives!

For long time Gist users, we got a special treat and have native LinkedIn integration, which is sweet.

The soft keys on the right side of the app make it easy to navigate, and include the following options: Information, Status Updates, Company Information, Shared Meetings, Shared Connections (from meetings or LinkedIn), Shared Locations (from your calendar), Favorite, Edit and Link (as pictured below, which is like Merge in Gist).

Information Tab

 

Status Updates

 

News Updates

 

In Common LinkedIn Connections

 

Upcoming Meetings

One of the many cool features of the new calendar app is that you can easily get all the same information about the people you’re meeting from within the calendar. From the people view in the calendar, you can easily view all participants’ contact info, status updates and more to help you prepare for your meeting.  Nice work Tungle team and fun to have such a tight app-app integration.

We’d love to hear your feedback on the new contacts app on the Playbook 2.0. Also, since Tungle.me still lives independently as well, we highly recommend you get started with it today if you aren’t already using it to manage your meetings!

So, while life has changed a little, we are still here, focused on building the worlds best and most innovative contacts app!  Stay tuned for more as we have lots more in store.

Also check out our latest release of Gist for BlackBerry!

  • allanjoseph

    I personally agree with a lot of things mentioned here.  I find that the native Contacts application on the PlayBook (OS ver 2.0) is the best contacts application I’ve seen thus far.  One thing I’m really looking forward to is the ability to export the contacts database, capturing all relevant contact information per contact.
    Likewise, I truly appreciate Gist for my BlackBerry smartphone.  I do look forward to it being integrated into the native Contacts application for the BlackBerry smartphone also.
    Great job with Gist!  Keep innovating and forging ahead!

    • http://twitter.com/Gist Gist

      Thanks Allan. Appreciate your support!

  • http://twitter.com/troomobile trooMOBILE

    It’s cool that you wrote this!  More startup founders should follow your lead!  Hopefully your evangelist Greg is still there!  That guy was awesome in support! 

    • http://twitter.com/jlpitts Jennifer Pitts

      Thank you! Unfortunately for us Greg isn’t here but we still chat with him all the time. He is awesome! You can connect with him on twitter @grmeyer:twitter 

  • http://twitter.com/gunn3rsaurus SAL

    What about BB10 plans? Say something about the future, will ya?

    • http://twitter.com/jlpitts Jennifer Pitts

      The Gist team is working on the BB10 contact manager, so you will see lots of Gisty kinds of features when it comes out.  Stay tuned.  In the mean time, go check out Gist for Blackberry to see some foreshadowing.

  • ArneLine

    Why is Gist only available for the few? 

    I use it myself every single day, but after a trip around to meet some of my clients – I discovered that they could not download the app at all… What I wonder is that WHAT is the idea about stopping it, and when can we expect to see it available for more markets?

    also – the “tight” integration to PlayBook – are there any ongoing work to give more functionality integrated into the PB’s Contact app… such as importans tagging etc?

    • http://twitter.com/jlpitts Jennifer Pitts

      Thanks for the comment! And great to hear that you use Gist every day. There are a few reasons you could be seeing that Gist is not available for everyone. First, some enterprise companies lock down particular applications or app world all together so they may not be able to download it for that reason. Second, we may not have support in that country yet. You can see the list of countries we support here: http://blog.gist.com/2011/07/27/unlock-your-social-address-book-with-gist-for-blackberry/. We are currently discussing expanding this list. If there is a particular country you think should be on the list, please let me know. 

      As far as PlayBook goes, you will see more integration with the PlayBook in the future but our team is currently focused on BB10 so I don’t have an eta for you at this time. 

  • http://twitter.com/JimCanuck Jim Courtney

    Still waiting for PB 2.0 Contacts/Calendar to synchronize with Outlook Contacts and Calendar for those of us who use “stand-alone” Outlook without Exchange Server. Any idea when? not there in 2.01.

    • http://twitter.com/jlpitts Jennifer Pitts

      Hi Jim,
      I will check on this and get back to you. 

  • http://gregorynicholas.com/ Gregory Nicholas

    it would be awesome to hear back from you guys more often.. also, how purely focused is gist going to be on blackberry platform from now on?

    i’m an IOS & gmail user, and the services for both, and mainly web, haven’t been updated in so long.. #nervous #neglected

    • http://twitter.com/jlpitts Jennifer Pitts

      Hi Gregory,
      Thanks for the comment and questions. We will work on sending out updates more often in the future.
      The team is pretty focused on BB10 right now so I’m not sure when we will be able to update the web and gmail. We should know more in a few weeks.

      • http://twitter.com/BioRecruiter Connie Hampton

        I’d love better web support as well and would love a better Android connection too.  

  • http://brandonmartin.org/ Brandon Martin

    Yes, the Blackberry Playbook Contacts App is the best around.  Here are my suggestions for minor improvements, which should be made, ideally, before BB10:

    (1)  Please allow use of the contacts app in *portrait mode*!  The playbook keyboard is better-than-average for typing in portrait mode with thumbs, but far from ideal for typing in landscape mode.  Currently, we have to type in landscape mode in all PIMs including contacts.  This makes editing contacts a little more cumbersome than it should be.

    (2)  Integrate email thread access the way you have social integration.  I’d love to be able to see — within the contacts app — the most recent email threads involving both my email address and the contact’s email address.  Bonus points if you can quickly and easily sort the results by date and whether you or the sender were directly mailed or CC/BCCd.

    (3)  Improve the aesthetics.  The functionality and social integration is awesome, partiuclarly with FB and LinkedIn.  But, the interface could be “cooler’ somehow.  Perhaps the Cascades UI SDK update everyone’s been publicly teasing will help.

    (4)  More APIs to tie into some of the contacts app’s functionality in third party apps.  Basically, I think the contacts app social integration is cooler than what we’d typically see in a contacts app and it would be interesting to see this applied in other settings by third party “super app” developers.  Bonus points if the APIs are made available to webworks or HTML5 developers.

    (5)  Fix the email PIM program and the Calendar app.  Sure, it’s probably not your problem, but the latest update of the Playbook OS improved the performance of the Contacts app, but still didn’t address the email app problems.  The occassional crashes are a problem, but the slow load time is really unacceptable.  I have a ton of contacts and the contacts app pops right up whereas the email program can take 5 – 30 seconds to load under certain conditions.  Not really sure why…

    I still use my Playbook daily — with a sideloaded Amazon Kindle app and the new PIM apps — however, I now use an Android-based handset.  If BB10 comes together the way it looks like it may, I anticipate I’ll be returning to Blackberry for a phone after BB10 is released.  Great job!    

    • http://twitter.com/jlpitts Jennifer Pitts

      Thanks Brandon! Appreciate you taking the time to give us your suggestions. We take feedback seriously. I have passed your suggestions on to the team. We will keep you posted as we move forward.

  • Peter

    Very cool to read your perspective. There aren’t enough positive stories about life after an acquisition. Startups need to be exposed to more stories like this. Maybe more entrepreneurs will begin to look past the exit. Kudos. @peterlalonde

    • http://twitter.com/jlpitts Jennifer Pitts

      Thanks Peter!

  • Guillaume Hatt

    tI confirm that the contact app is very good

    • http://twitter.com/jlpitts Jennifer Pitts

      Thank you!

  • http://twitter.com/jeroensakkers Jeroen Sakkers

    Dear Gist-team,

    Thanks for this update. And great to hear that you’re doing so well on the BB-app(s)! However, it’s a pity you’re not innovating on the web/Gmail/iOS/Android-apps… my greatest interest goes out to the game you’ve put in the iOS-app (acquired after a hackathon two years ago): are you guys going to do anything with that in the near future? Very curious, let me know!
    Greetings,
    Jeroen Sakkers
    (Victor Mundi)

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  • Serge

    Thanks for providing this forum!  I love the PB 2.0 contacts app, and like Gist on the Web, but have three suggestions.

    1. Give me a way to exclude Twitter “contacts” from the application.  Simply put, I don’t know most of the people I follow on Twitter, and a lot of them aren’t people.  Why not allow me to designate certain IDs as “not a person”, so that they aren’t cluttering up my contacts list (but retain them as orgs to map people onto?);

    2. Make it easier to clean and consolidate duplicate entries.  If the names are identical, shouldn’t the app notice?

    3. I really, really need a Web application that can talk to my PB 2.0 contacts app — my contacts (like my e-mail and calendar) really, really need to be multiplatform, so that I can use them seamlessly on my tablet, my BlackBerry, and my desktop (Web).  This is huge.

  • nacho

    Can’t believe that less than 6 months from this post Gist has announced it will shut down
    http://blog.gist.com/2012/08/15/gist-the-next-chapter/

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